Privacy Policy

Last Updated: 14 February 2026

RealEstateMumbai.com ("we", "us", "our") is a sister website of Mumbai Property Exchange, a licensed RERA-registered real estate firm (Maharashtra RERA Registration No. A51800043517). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information: Name, phone number, email address, and property requirements that you voluntarily provide through enquiry forms, WhatsApp messages, or phone calls.
Usage Data: Pages visited, time spent on pages, referring website, browser type, device information, and IP address — collected automatically via standard web analytics.
Communication Data: Records of correspondence when you contact us via WhatsApp, email, or phone for property enquiries.

2. How We Use Your Information

We use the collected information for the following purposes:

To respond to your property enquiries and provide relevant property recommendations.
To connect you with property owners, builders, or agents for properties you have expressed interest in.
To send you updates about new property listings matching your requirements (with your consent).
To improve our website functionality and user experience.
To comply with legal obligations under RERA and other applicable laws.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Property Transactions: With property owners, builders, or landlords when you express interest in a specific property — limited to details necessary for the enquiry.
Service Providers: With trusted third-party service providers who assist us in operating our website (e.g., hosting, analytics), subject to confidentiality agreements.
Legal Requirements: When required by law, regulation, or legal process, or to protect our rights or the safety of others.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand usage patterns. You can control cookie settings through your browser preferences.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for receiving marketing communications at any time.
Lodge a complaint with the relevant data protection authority.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Property enquiry records are retained for the duration required under RERA regulations.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the updated policy.